FAQ

FAQ

Shipping

How do I qualify for free shipping?

Do you ship internationally?

How long does it take to receive an order?

Shipping Costs & Delivery Schedules

Orders

How do I track my order?

I forgot my password, how do I log in?

I am having trouble with my credit card information for my online order.

How do I know when an item will be restocked online?

I am having trouble with my shipping address.

Payment Methods

Credit Card Security & Fraud Protection

Returns

Can I return my products that I bought from AURA Cosmetics?

How do I return my items?

How long do I have to return products?

AURA CLUB

What is the difference between My Account and AURA Club?